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Do returns help boost profits for the retail industry?

American Public Media’s Marketplace interviewed Charles
Lindsey, associate professor of marketing in the UB School of
Management, for a story about returns for online holiday gifts.
Lindsey said returns aren’t a gift for retailers.
“[Retailers] send them to a distribution center, they may be
purchased by liquidators…they may end up in a
landfill.”

Read more: https://www.marketplace.org/2017/12/27/economy/re-gift-love-or-bad-shirt-might-wind-dump

found for you by the Independence News Desk at
http://www.buffalo.edu/news/ub-in-the-news/2018/01/001.html


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